New Terrain Creative Contact
Privacy

What we collect, and what we don't.

Last updated 10 September 2026

New Terrain Creative is a video production and paid media studio based in Los Angeles and Tampa. This page describes what information this website collects, why we collect it, who else processes it, and how to ask us to delete it. It is written to be read rather than to be impressive.

Information you give us

The only place this site asks you for anything is the founding partner application. If you complete it, we receive:

We use this to decide whether the founding programme is a fit and to have a useful first conversation. We do not sell it, rent it, or pass it to anyone outside the processors listed below.

Information collected automatically

When you submit the application we also record the query string in the page address, which usually carries campaign tags telling us which ad you came from, and the address of the page that referred you.

We use third party tools that set cookies and collect usage data across the site:

Who else processes it

We keep the number of third parties small and use them for one job each.

Text messages

The consent box on the application is optional and unticked by default. Ticking it is not a condition of applying and we will not treat you differently if you leave it alone. If you tick it, we may text you about your application and any call you book, and nothing else. Message frequency is low, message and data rates may apply, and you can reply STOP at any time to opt out or HELP for help.

How long we keep it

Applications arrive as email and stay in our inbox as part of our ordinary business correspondence. If we work together, that information becomes part of the client record. If we do not, you are welcome to ask us to delete it and we will.

What we do not do

Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Email business@newterraincreative.com and we will handle it ourselves rather than route you through a form.

To limit advertising tracking specifically, you can adjust ad preferences in your Google account and your Meta account, use your browser's cookie controls, or enable Global Privacy Control, which we honour where our tools support it.

If you are a California resident, you have the right to know what personal information we collect, to request its deletion, and to opt out of its sale or sharing. We do not sell personal information. Advertising cookies may count as sharing under California law, and the controls above are how you opt out. Exercising any of these rights costs you nothing and changes nothing about how we treat you.

Changes

If we change what we collect or which tools we use, we will update this page and change the date at the top. We are a small studio, so this will be a real edit rather than a version number.

Contact

New Terrain Creative
Los Angeles, CA and Tampa, FL
business@newterraincreative.com